VoIP 911

Calgary toddler dies after family calls 911 on internet phone

This is why we ditched Vonage. Not because they were misrouting the call — they routed it correctly — but because after a call to 911 it became obvious that using Vonage added at least five minutes to ambulance arrival time. With a mitochondrial disease in the house, we couldn’t justify that.

It’s true local telcos have been heavily abusing a monopoly position for years, but it isn’t worth cutting off your own nose to spite them.

2 Responses to “VoIP 911”

  1. Dan Says:

    Very interesting … I didn’t realize the 5 mintue wait!

  2. Steven Fisher Says:

    Honestly, looking back it could have been less than 5 minutes. Time perception goes funny while a kid seizes.

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