T5 – trying to update

I finally found all the pieces of the T5 and tried to apply the 1.1 update to make it usable.

Shortcut.9 reveals Mon 09/27/2004 1:47a, so I do indeed need the update. The T5 is about as fresh as it can be — hard reset clean and HotSynced against a new profile. So I start the updater.

Only a few seconds later I’m staring at a “There is not enough memory to complete this operation.” Well, the instructions say it needs 17.9MB. I have 53.5.

I looked through Palm’s site devoted to the update. The alternate instructions are actually what I was trying to do, so they’re of no help. There are no troubleshooting steps that I can see, and no indication that this has ever gone wrong before.

A few google searches have left me wondering: Am I the only person this update has ever failed with? What exactly is wrong with my T5?

Anyway, an hour and several hard resets later the T5 remains un-updated… and as far as I’m concerned, remains a blemish on Palm’s otherwise fine release history.

One thing I missed in my initial review of the T5: Not only is resetting much more difficult than on previous models, it also takes much longer to reset and is much more awkward to hard-reset. The sooner this device is replaced, the better. In the meantime, with so few devices available it is hard to recommend Palm to anyone.

Update, 6:50pm: I eventually worked around the updater’s bug by trying the Mac version instead. Update complete.